Exchange & Return

Return

If you would like to return a product, you can contact us via the contact form or email us at support@uniheart-shop.com.

A return must be requested within 30 days

You are responsible for shipping costs

Products must be unused, unwashed and in perfect condition

Personalized products are excluded from return

Defective products

If you received a damaged product either due to transportation or a manufacturing defect, we apologize and make up for it!

We will send you a new product free of charge

A replacement delivery must be requested within 4 weeks

You must send us a picture of the defect product.